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Defining KPIs
Key Performance Indiactors (KPI) is quantitative measure of your talents targets.
KPI, or a key performance indicator, are measurable values used to evaluate how successful a person or organization is at reaching a target. You can have high-level KPIs that look at the performance of your business, or KPIs that drill down into processes at the individual or departmental level, too. Such as:
– Revenue growth.
– Revenue per client.
– Profit margin.
– Client retention rate.
– Customer satisfaction.