Our client, a renowned family-run business, seeks an experienced E-Commerce Executive. Responsibilities include uploading products with descriptions and images, merchandising the site, processing orders and returns, and handling customer queries via email, webchat, and phone. The role involves liaising with brands, updating website content, and managing stock levels.

Person Specification:

• 1-2 years of customer service experience
• Experience with e-Commerce platforms
• Strong organizational and creative skills
• Excellent English, attention to detail, and proficiency in Microsoft Office
• Ability to work well in a team and under pressure

Desirable Skills:

• Experience with email and blog creation, banners, Adobe/Magento, and Google Analytics